Last updated: May 10, 2024
Welcome to DoGo Naturals LLC’s (parent company of Med-Bev) Billing Policy. By accessing and using our services, you acknowledge and agree to this policy. This policy is in place to clarify our practices regarding billing, payment, and related matters. We encourage all our users to familiarize themselves with this policy.
Registration and Account Maintenance
In your interactions with DoGo Naturals LLC, accurate registration and account information is important. When setting up an account, you are expected to provide precise and current details. Maintaining the security and confidentiality of your account is your responsibility. Any discrepancies, unauthorized accesses, or potential fraud should be immediately reported to us. While we strive to protect our users, DoGo Naturals LLC is not liable for damages or losses resulting from the inability to maintain account confidentiality.
Payment Information and Methods
To facilitate a smooth transaction experience, you are required to provide relevant financial information corresponding to your selected payment method. This may encompass credit card particulars or other payment details. We currently accept payments from Visa, Mastercard, Amex, Discover, and Diner's Club. It is crucial to underscore that all payments made on our platform are processed externally via intermediaries like Shopify Payments. Consequently, we neither process nor retain your financial data directly. Instead, Shopify Payments oversees these transactions, and their respective Terms of Service apply. As users, it is essential to recognize and agree to these terms when making payments.
Pricing and Products
While we strive for transparency in our pricing, rates for our products are subject to change without prior notice. Additionally, fees related to shipping, taxes, and other possible charges will be communicated at the time of checkout or purchase. DoGo Naturals LLC reserves the right to modify, suspend, or discontinue services, either partially or wholly. In the unlikely event of discrepancies or unanticipated service alterations, DoGo Naturals LLC is not held accountable.
Order Limitations and Cancellations
At DoGo Naturals LLC, we reserve the exclusive right to refuse or cancel any order. Under certain circumstances, we might limit or curtail order quantities, either for an individual, a household, or a specific order category. Such restrictions could arise from an array of reasons, including identical billing and shipping addresses or multiple orders from the same account. If any alteration or cancellation transpires, our commitment is to inform the concerned party using the contact details provided during the order placement. We also remain vigilant about orders that appear to be placed by dealers or resellers and can choose to limit or reject them accordingly.
Refunds and Exchanges
Purchases from DoGo Naturals LLC are primarily governed by our Refund Policy. Customers are urged to acquaint themselves with this policy, especially regarding returnable items, exchanges, and related procedures. Our comprehensive Refund Policy can be found at www.med-bev.com/pages/refund-policy.
Billing Statements and Disputes
Electronic billing statements will be provided upon request or can be accessed within your user account. Please review your statements carefully and report any discrepancies immediately. If you believe you have been billed incorrectly, please contact our customer service team immediately at info@med-bev.com. We will work diligently to address any concerns and find a resolution. All billing disputes must be raised within 30 days from the date of the transaction.
Payment Security and Privacy
Although payments are processed by third-party vendors like PayPal and Shopify Payments, we prioritize the security of our users. We have implemented safeguards to protect your data during the transaction process, but please be aware of the inherent risks associated with online payments. DoGo Naturals LLC values your privacy. We handle personal and financial data with utmost care and in alignment with our Privacy Policy. We never store sensitive financial information on our servers. Third-party payment processors handle all payment data, and their respective privacy policies apply.
Updates to Billing Policy
We may periodically update this Billing Policy. Changes will be effective once posted on our platform. Your continued engagement with our services post any modification implies your acceptance of the updated policy. We recommend periodic reviews of this policy to remain updated.
Termination of Services
DoGo Naturals LLC reserves the right to terminate or suspend your account and access to our services if we believe there is a breach of this Billing Policy or if there is a non-payment for services rendered. We will provide notice of such actions, and you will have the option to settle any outstanding dues to reactivate your account.
Contact
For any concerns, inquiries, or feedback regarding our Billing Policy or other aspects of our service, please reach out to us:
DoGo Naturals, LLC
Email: info@med-bev.com
Address: 310 Prospect Ave, Suite 223, Hackensack, NJ 07601
Phone: (201)500-1599
